Privacy Policy - Mainsail Partners

Updated May 2026

OUR COMMITMENT TO PRIVACY

Visitors that are residents of California should refer to our California Website Privacy Policy supplement.

Your privacy is important to Mainsail Management Company, LLC and its affiliates (together, “Mainsail,” “our,” “us,” “we” or “company”). To better protect your privacy, we are providing information explaining our online information practices.

This Website Privacy Policy (this “Privacy Policy”) describes how we gather and use information collected through this website and from our interactions with business contacts. It does not apply to information collected in connection with investor relationships or other contexts governed by separate privacy notices and applicable law (including the Gramm-Leach-Bliley Act). Please read this Privacy Policy carefully. If you do not agree with any of the terms and conditions contained herein, please do not access or otherwise use this website.

THE INFORMATION WE COLLECT

We may collect various types of information, including:

Identifiers, such as name, contact details and address (including physical address, email address and Internet Protocol address) and other identification (including social security number, passport number and drivers’ license or state identification card number);
Other user records, such as telephone number, signature, bank account number, other financial information (including accounts and transactions with other institutions and anti-money laundering information) and verification documentation and information regarding users’ status under various laws and regulations (including social security number, tax status, income and assets);
Protected classification characteristics under applicable law, such as date of birth, citizenship, and birthplace;
Professional or commercial information, such as company name or job title; and
Internet or other electronic network activity information, such as information regarding your use of our website, fund data rooms and investor reporting portals (e.g., cookies, browsing history and/or search history), and any other data rooms or portals you gain access to by virtue of your access to our website, as well as information you provide to us when you correspond with us in relation to inquiries.

HOW WE USE THE INFORMATION WE COLLECT

We will use your personal information for one or more of the following business or commercial purposes:

To perform services for you.
To create, maintain, customize, and secure your account with us.
To provide, support, personalize, develop and improve our website and the products and services that we offer and notify you about changes to our products and services.
To provide you with support and to communicate with you, including responding to requests for information submitted by you through our website.
To provide advertising and marketing services.
To keep a record of your relationship with us.
To further build our relationship with you.
To provide you with details regarding our potential financing, operational support or other capabilities that we offer to entrepreneurs and/or prospective portfolio companies.
Ongoing operations, administrative, accounting, reporting, account maintenance and other processes.
To audit and verify the quality and effectiveness of our services and compliance.
To maintain the safety, security and integrity of our website, products and services, databases, technology assets and business, including to detect security incidents and to protect against malicious, deceptive, fraudulent, or illegal activity.
As needed to comply with U.S., state, local and non-U.S. laws, rules and regulations, including responding to law enforcement requests and as required by applicable law, court order or government regulations and requests for information from applicable regulatory authorities.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred.

Additionally, we may use your personal information to keep you informed of our products and services, if you have provided your consent to us doing so, or where we have an existing relationship with you and we wish to contact you about products and services similar to those which we provide you, in which you may be interested. To the extent you provide your name, email address, and/or company details to us to subscribe to our monthly Mainsail News & SaaS Growth Insights updates via the webform on this website, we will use this information to send you Mainsail email marketing communications. You may opt out of certain kinds of marketing, or all forms of marketing at any time, by contacting us as provided below and you may unsubscribe to receiving emails by clicking the link provided in the footer of our marketing emails.

HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to the following parties:

Our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership for purposes consistent with this Privacy Policy;
Third-party companies and individuals that provide services on our behalf or help us operate our website and business (e.g. marketing, information technology, customer support, email delivery, and website analytics services);
Professional advisors, such as lawyers, auditors, bankers, advisors and insurers, where necessary in the course of the professional services that they render to us; and
Government authorities, law enforcement, and private parties, as we believe in good faith to be necessary or appropriate for legal compliance, risk management, and other related purposes.

SECURITY

Unfortunately, the transmission of information and data via the Internet is not completely secure. Although we make an effort to protect your personal data, we cannot guarantee the security of any information or data transmitted to or through our website; any transmission of information or data by you to or through this website is at your sole risk.

CAPACITY

You represent to Mainsail that you have the authority to visit this website according to the Terms of Use (https://mainsailpartners.com/disclosures/). This website is only intended for individuals who are at least 18 years of age. We do not knowingly encourage or solicit visitors to this website who are under the age of 18 or knowingly collect personal information from anyone under the age of 18 without parental consent. If we learn we have collected or received personal information from an individual under the age of 18, we will delete that information.

COOKIES AND OTHER AUTOMATIC DATA COLLECTION

We, our service providers, and our business partners may automatically log information about you, your computer or your mobile device, and your interactions with us over time, including your interactions with our website and communications. We collect this information using the following types of tools to collect device and usage data:

Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand website user activity and patterns.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We use these tools to operate, analyze, and improve our website and to provide a more personalized experience. This includes:

Necessary cookies and similar technologies, which are required to enable the basic features of this website, such as providing secure log-in or adjusting your consent preferences, and which do not store any personally identifiable data;
Functional cookies and similar technologies, which help perform certain functionalities, such as sharing the content of the website on social media platforms, collecting feedback, and enabling other third-party features;
Analytics cookies and similar technologies, which are used to understand how visitors interact with the website, including information on metrics such as the number of visitors, bounce rate, and traffic source; and
Advertisement cookies and similar technologies, which are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of advertising campaigns.

You can limit online tracking by:

Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser: Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS).
Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Google Analytics. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies: Digital Advertising Alliance for Websites; Network Advertising Initiative.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

NOTIFICATION OF CHANGES

We reserve the right to amend this Privacy Policy from time to time and for any reason, in our sole discretion, without notice, by updating this Privacy Policy. Accordingly, users are strongly encouraged to review our Privacy Policy regularly. If we decide to change our Privacy Policy, we will post those changes so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to collect personal information or use any collected information in a manner different from that stated at the time it was collected, we will notify users by posting changes on this page. We will use information only in accordance with the Privacy Policy under which the information was collected. Your continued access or use of this website following the posting of changes to this Privacy Policy means that you accept such revisions, changes and/or amendments. If you object to any of the changes to this Privacy Policy, please stop accessing this website. Please check this page frequently and review any changes to this Privacy Policy carefully so you are aware of any changes, as they are binding on you.

MISCELLANEOUS

The provisions in our Terms of Use (https://mainsailpartners.com/disclosures/) are hereby incorporated by reference.

CONTACT US

If you have any questions or concerns about this Privacy Policy or wish to exercise any rights, submit requests, or appeal any of our decisions in connection with this Privacy Policy (each, a “Communication”), please contact Mainsail Legal Department at mainsailpartners.com/contact (https://mainsailpartners.com/contact/).

We verify Communications by matching information provided in or in connection with your Communication to information contained in our records. Depending on the sensitivity of the Communication and the varying levels of risk in responding to such Communications (for example, the risk of responding to fraudulent or malicious communications), we may request further information in order to verify your Communication.

CALIFORNIA PRIVACY POLICY

DATE LAST UPDATED: May 2026

This California Privacy Policy supplements the Website Privacy Policy with respect to specific rights granted under the California Consumer Privacy Act of 2018 (as amended, the “CCPA”) to natural person California residents and provides information regarding how such California residents can exercise their rights under the CCPA. This supplement is only relevant to you if you are a resident of California as determined in accordance with the CCPA. Information required to be disclosed to California residents under the CCPA regarding the collection of their personal information that is not set forth in this CCPA supplement is otherwise set forth in the Website Privacy Policy. To the extent there is any conflict with the privacy requirements under the Gramm-Leach-Bliley Act and/or Regulation S-P (“GLBA Rights”), GLBA Rights shall apply.

What information do we collect about you?

The types of personal information we collect about you depends on the nature of your interaction with us. The categories of personal information we have collected over the last twelve (12) months include the following:

We do not knowingly collect or solicit personal information from anyone under the age of 18.

We do not collect or use sensitive personal information other than:

To perform services, or provide goods, as would reasonably be expected by an average consumer who requests those goods or services;
As reasonably necessary and proportionate to detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information;
As reasonably necessary and proportionate to resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for such actions;
For short-term, transient use (but not in a manner that discloses such information to another third party or is used to build a profile of you or otherwise alter your experience outside of your current interaction with us);
To perform services on behalf of our business;
To verify or maintain the quality or safety of a service or to improve, upgrade, or enhance such service or device; and
To collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about a consumer.

Some internet browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference (the “DNT Signal”) to websites you visit indicating that you do not wish to be tracked. At this time, we do not currently respond to DNT Signals.

How do we obtain your personal information?

We collect personal information from the following sources:

Directly from you, such as when you communicate with us, fill out online forms, or otherwise provide information to us.
Automatically through your use of our website, including any information captured via cookies.
From public and other third-party sources, such as identity verification and sanctions screening services.

We may combine personal information that you provide to us with information that we collect from or about you from publicly available sources. This will include information collected in an online or offline context.

If you are an entrepreneur affiliated with a company that we are evaluating (or may evaluate in the future) in connection with a potential investment or acquisition, we may also collect and process information about you that we obtain from third party sources (including such company’s website) in connection with our efforts to build a relationship with you and/or evaluate such company in connection with a potential investment or other acquisition.

How do we use your personal information?

We collect personal information for the business or commercial purposes and from the sources set forth in “How We Use the Information We Collect” section in the Privacy Policy above. We retain the categories of personal information set forth above in “What information do we collect about you?” section of this California Privacy Policy only as long as is reasonably necessary for those purposes set forth above in “How do we use your personal information?”, except as may be required under applicable law, court order or government regulations.

Who do we disclose your personal information to?

We may disclose personal information as described in the “How we share personal information” section of the Privacy Policy above.

We do not share for the purpose of cross-context behavioral advertising or sell (as such terms are defined in the CCPA) any of the personal information we collect about you to third parties.

Within the last twelve (12) months, we may have disclosed personal information collected from you for a business purpose to the categories of third parties indicated in the chart below. We may also disclose your information to other parties as may be required by law or regulation, or in response to regulatory inquiries.

We may also share your personal information with applicable third parties in the event of a reorganization, merger, sale, acquisition, assignment, bankruptcy proceeding, or other disposition of all or a portion of our business, assets or shares.

How do we keep your personal information secure?

We consider the protection of personal information to be a sound business practice, and to that end we employ appropriate organizational, physical, technical and procedural safeguards, which seek to protect your personal information in our possession or under our control to the extent possible from unauthorized access and improper use.

Your rights under the CCPA

Deletion Rights: You have the right to request that we delete any of your personal information that we retain, subject to certain exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations. We will notify you in writing if we cannot comply with a specific request and provide an explanation of the reasons.

Disclosure and Access Rights: You have the right to request that we disclose to you certain information regarding our collection, use, disclosure and sale of personal information specific to you. Such information includes:

the categories of personal information we collected about you;
the categories of sources from which the personal information is collected;
our business or commercial purpose for collecting such personal information;
the categories of third parties with whom we disclose the personal information;
the specific pieces of personal information we have collected about you; and
whether we disclosed your personal information to a third party, and, if so, the categories of personal information that each recipient obtained.

Correction Right: You have the right to request that we correct any inaccuracies in the personal information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations. We will notify you in writing if we cannot comply with a specific request and provide an explanation of the reasons.

No Discrimination: We will not discriminate against you for exercising your rights under the CCPA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you.

How to Exercise Your Rights: To exercise any of your rights under the CCPA, or to access this notice in an alternative format, please submit a request on your behalf using any of the methods set forth in the Contact us section below.

Contact Us

For any requests relating to the exercise of your rights under the CCPA, or questions regarding our processing of your personal information, please submit or have your authorized representative submit a request using any of the methods set forth below.

Call us using the following toll-free number: 1-888-747-8112.

Submit a request online using the following online form: mainsailpartners.com/contact (https://mainsailpartners.com/contact/).

Email us at the following email address: privacy@mainsailpartners.com.

We will contact you to confirm receipt of your request under the CCPA and request any additional information necessary to verify your request. We verify requests by matching information provided in connection with your request to information contained in our records. Depending on the sensitivity of the request and the varying levels of risk in responding to such requests (for example, the risk of responding to fraudulent or malicious requests), we may request further information or your investor portal access credentials, if applicable, in order to verify your request. You may designate an authorized agent to make a request under the CCPA on your behalf, provided that you provide a signed agreement verifying such authorized agent’s authority to make requests on your behalf, and we may verify such authorized person’s identity using the procedures above. If we request you verify your request and we do not receive your response, we will pause processing your request until such verification is received.

Please contact the Mainsail Legal Department at privacy@mainsailpartners.com with any questions about this California Website Privacy Policy.

Austin

500 West 5th Street, Suite 1100
Austin, TX 78701

+ 1 (512) 772-2260

San Francisco

One Front Street, Suite 3000
San Francisco, CA 94111

+1 (415) 391-3150

CALIFORNIA CONSUMER PRIVACY ACT APPLICANT NOTICE

DATE LAST UPDATED: May 2026

If you are a job applicant residing in California, Mainsail is providing you with this California Consumer Privacy Act Applicant Notice (“Notice”) to inform you about the categories of Personal Information that the Company collects about applicants who reside in California; and the purposes for which the Company uses that Personal Information.

For purposes of this Notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person that the Company collects about its applicants, who reside in California, in their capacity as applicants for positions with the Company.

Assistance for Disabled Applicants

Alternative formats of this Notice are available to individuals with a disability. Please contact privacy@mainsailpartners.com for assistance.

Categories of Personal Information We Collect and Purposes for Collecting Personal Information

Identifiers and Professional or Employment-Related Information

1.1 Personal Information Collected: The Company collects identifiers and professional or employment-related information, including the following: (i) Identifiers: real name, nickname or alias, postal address, telephone number, e-mail address, signature, online identifier, and Internet Protocol address, and (ii) Professional or Employment-Related Information: evaluations, membership in professional organizations, professional certifications, and employment history (including that displayed on publicly available social media profiles).

1.2 Purposes of Use:

Commercial Information

2.1 Personal Information Collected: The Company collects commercial information, including the following: products or services purchased or obtained; or other purchasing or consuming histories or tendencies.

2.2 Purposes of Use: Reimbursement of travel expenses.

Internet or Other Similar Network Activity

3.1 Personal Information Collected: To the extent candidates visit the Company’s website, the Company collects information about applicants’ use of the Internet or other similar network activity, including the following activities conducted on the Company’s website: browsing history, information regarding an applicant’s interaction with the website and publicly available social media activity.

3.2 Purposes of Use: To monitor use of the Company’s information systems and other electronic resources or information systems, to conduct internal audits, to conduct internal investigations, and to protect the safety and security of the Company’s facilities.

Preferences

4.1 Personal Information Collected: The Company collects applicant preferences information, including preferred meals, seating and other travel preferences, desired working hours, and desired working conditions.

4.2 Purposes of Use: To evaluate the application for employment, reimbursement of travel expenses and for travel and event planning.

Purposes Potentially Applicable to Any of The Categories of Personal Information Listed Above

The Company also may use applicants’ Personal Information to facilitate administrative functions and information technology operations and for legal reasons and corporate transactions. These functions include, but are not limited to the following:

(a) to manage and operate information technology and communications systems, risk management and insurance functions, budgeting, financial management and reporting, strategic planning;
(b) to manage litigation involving the Company, and other legal disputes and inquiries and to meet legal and regulatory requirements;
(c) in connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of the Company or any of its subsidiaries or affiliates; and
(d) to manage licenses, permits and authorizations applicable to the Company’s business operations.

Sensitive Personal Information

We do not collect or use sensitive personal information other than:

(a) to perform services, or provide goods, as would reasonably be expected by an average person who requests those goods or services;
(b) as reasonably necessary and proportionate to detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information;
(c) as reasonably necessary and proportionate to resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for such actions;
(d) as reasonably necessary and proportionate to ensure the physical safety of natural person;
(e) for short-term, transient use (but not in a manner that discloses such information to another third party or is used to build a profile of you or otherwise alter your experience outside of your current interaction with us);
(f) to perform services on behalf of our business;
(g) to verify or maintain the quality or safety of a service or to improve, upgrade, or enhance such service or device; and
(h) to collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about you.

Retention of Personal Information
We retain the categories of personal information set forth above only as long as is reasonably necessary for those purposes set forth above, except as may be required under applicable law, court order or government regulations.

Disclosure of Personal Information
We do not share for the purpose of cross-context behavioral advertising or sell any of the personal information we collect about you to third parties. Within the last twelve (12) months, we may have disclosed personal information collected from you for a business purpose to the categories of third parties indicated in the chart below. We may also disclose your information to other parties as may be required by law or regulation, or in response to regulatory inquiries.

Your Rights Under the California Consumer Privacy Act

Deletion Rights: You have the right to request that we delete any of your personal information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations.
Disclosure and Access Rights: You have the right to request that we disclose to you certain information regarding our collection and use of personal information specific to you. Such information includes:

(a) the categories of personal information we collected about you;
(b) the categories of sources from which the personal information is collected;
(c) our business or commercial purpose for collecting such personal information;
(d) the categories of third parties with whom we disclose the personal information;
(e) the specific pieces of personal information we have collected about you; and
(f) whether we disclosed your personal information to a third party, and, if so, the categories of personal information that each recipient obtained.

Correction Right: You have the right to request that we correct any inaccuracies in the personal information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations.
No Discrimination: We are an equal opportunity employer and are committed to complying with all federal, state, and local equal employment opportunity laws. We will not discriminate against you for exercising your rights as an applicant under the CCPA.
How to Exercise Your Rights: To exercise any of your rights under the CCPA, or to access this notice in an alternative format, please submit a request on your behalf using any of the methods set forth in the Contact us section below.

Contact Us

Call us using the following toll-free number: 1-888-747-8112.

Email us at the following email address: privacy@mainsailpartners.com.

We will contact you to confirm receipt of your request under the CCPA and request any additional information necessary to verify your request. We verify requests by matching information provided in connection with your request to information contained in our records. Depending on the sensitivity of the request and the varying levels of risk in responding to such requests (for example, the risk of responding to fraudulent or malicious requests), we may request further information, if applicable, in order to verify your request. You may designate an authorized agent to make a request under the CCPA on your behalf, provided that you provide a signed agreement verifying such authorized agent’s authority to make requests on your behalf, and we may verify such authorized person’s identity using the procedures above. If we request you verify your request and we do not receive your response, we will pause processing your request until such verification is received.

Please contact the Mainsail Legal Department at privacy@mainsailpartners.com with any questions or concerns about this Privacy Notice.